Privacy

Nightshift Entertainment collects as little as it can to sell you a ticket and get you through the door.

What we collect

Your name, email address, and your mobile number if you give us one. Which tickets you bought, and whether they have been scanned. If you arrived through a tracking link, which one.

What we do not collect

Card details. Payment happens on Stripe's own checkout page and card numbers never reach our servers. We only ever see the last four digits and whether the payment worked.

Why

Your email is how tickets reach you and how we tell you if a show moves or is cancelled. Your mobile is used for show-day updates only. Your name is on the ticket so the door can match it to ID.

Marketing

We only add you to our show announcements if you ticked the box at checkout. Every email has an unsubscribe link that works, and unsubscribing does not affect tickets you have already bought.

Who else sees it

Stripe processes the payment. Our email provider delivers the tickets. Venue and door staff see the guest list for the show you are attending. Nobody else, and we do not sell your data.

How long we keep it

Order records are kept for seven years because tax law requires it. Marketing lists are kept until you unsubscribe.

Your rights

Under Alberta's Personal Information Protection Act you can ask what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email the support address on the event page and we will action it.